Q&A
1. Personal information items collected
Hongwon Co., Ltd. collects the following personal information:
· Required items: Name, email address, contact information (phone number, etc.)
· Collection method: Direct input through the Q&A registration form on the website
2. Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes:
· Q&A response and customer inquiry processing
· User identification and response, consultation history management
· Service quality improvement and statistical analysis
3. Retention and use period of personal information
· Collected personal information will be destroyed without delay after the collection and use purpose is achieved.
· However, in cases where preservation is required according to relevant laws, it may be stored for the period specified in the relevant laws.
(Example: Records related to consumer complaints or dispute resolution - 3 years, etc.)
4. Provision of personal information to third parties
In principle, the company does not provide users' personal information to external parties. However,
exceptions may be made if the user has given prior consent or if it is required by relevant laws.
5. Entrustment of Personal Information Processing
The company may entrust some tasks to an external party in order to provide smooth services, and when entrusted,
it will take necessary measures to ensure that personal information is safely managed in accordance with relevant laws.
6. User Rights and How to Exercise Them
Users may exercise their rights to view, correct, delete, or suspend processing of their personal information at any time.
Requests related to this may be submitted to [email address/customer center] and will be processed without delay.
7. Procedures and Methods for Destruction of Personal Information
Personal information is destroyed immediately after the purpose of collection is achieved or after a certain period of storage.
· Destruction Procedure: After the purpose is achieved, it is stored in a separate DB and deleted after a certain period of time.
· Destruction Method: Electronic files are permanently deleted in a way that they cannot be restored, and paper files are shredded or incinerated
8. Information on the Personal Information Protection Officer
· Name: [Name of the person in charge]
· Contact: [Phone number / e-mail address]
· Please contact us at any time if you have any inquiries.
9. Obligation to notify
This personal information processing policy may be changed in accordance with changes in laws, policies,
or security technologies, and in the event of changes, notice will be provided through website notices, etc.